Delete your GreenMind account

If you have a GreenMind account, sign in and use Delete my account on the Delete account page of your account; it is on your Dawn of Irkalla dashboard too. Being signed in is how we know the account is yours.

If you play without one (through Steam only, for example), use our support form, tick "I want my game data deleted", and give your Steam profile link or in-game name. We check the data is yours before deleting anything.

You can also write to greenmindmediagroup@gmail.com.

A person on our team erases the account within 30 days of your request, or of our confirming that a request made without signing in is yours, and you are signed out everywhere when it is done. If you own an OnlyLore universe that other people use too, we will ask you to hand it over first.

• Your account's email address, name and public name, and every way of signing in to it.
• Your players in Dawn of Irkalla and Green Stone, with all their progress, items, currency and decks, and your places in past matches. Signing in again later with the same Steam account starts from nothing.
• The OnlyLore universes only you use, your memberships of other people's, and invitations sent to you.
• Your friends, the friend requests you sent and received, the players you blocked and the blocks other players placed on you, your status, and every direct message you sent.
• What you wrote in any report, whether you made it or it was made about you: what you told us, and your messages in the copy a report keeps. On reports about you, your name and status go too, along with any restriction our staff placed on your account.
• A linked Discord account, access you gave AI assistants, and every app you allowed to sign you in.

• A record, with nothing personal on it, of which terms you accepted and when, and that you asked for your account to be deleted.
• Direct messages other players sent to you. They stay in those players' own view of the conversation, because they are theirs. What you wrote is gone from it, and it names you only as a deleted account.
• That a report was made, the reason given, and what our staff did about it, without what you wrote and, on reports about you, without who you were.
• Database backups are overwritten within 7 days, and server logs within 30 days.
• Anything the law requires us to keep, for as long as it requires.

You do not have to delete your whole account to remove some of it. From your account page you can revoke an app's access and change your public name, and in OnlyLore you can delete entries you wrote. For anything else, such as a linked account, a universe or particular data, send us a support request.

Our Privacy Policy describes what we hold and your other rights over it.